Chicago Customer Service Jobs Cut at Airports
Wednesday, November 12th, 2008As part of a plan to help the city save money, more workers at local airports will be losing their Chicago customer service jobs.
The City of Chicago recently announced its plans to cut up to 29 airport customer service positions, according to an article by The Chicago Tribune. In general, these employees translate and answer questions for travelers at Chicago’s O’Hare and Midway airports. In an attempt to cut costs, the city plans to decrease the Aviation Department’s external communications staff from 41 employees to only 10, a move that should save about $2 million.
The layoffs are part of a plan to cut about 1,000 jobs and close the $469 million budget shortfall the city is currently facing. However, the city plans to keep the Aviation Department’s marketing director, who makes $114,585 per year, the deputy commissioner, who earns $114,084 per year, and the customer services manager, who makes $94,848 per year. The greeters earn between $38,000 and $58,000 per year. While these positions are being cut, some positions with the airport are up for grabs.