Best Buy just announced its seasonal hiring plans and said it needs to hire for several sales jobs in Chicago, among other areas.
To ensure guidance for customers who want it, Best Buy is increasing the hours of its Blue Shirts, who receive more than 40 hours of dedicated training, on average.
In addition, Geek Squad is realigning its support channels, including adding more Agents for remote support to serve the increasing number of customers who rely on Geek Squad’s online channel for tech support.
Geek Squad will continue to provide free tech guidance on all items purchased at Best Buy in store and online from Dec. 25, 2011 through Jan. 1, 2012.
From Nov. 20, 2011 through Dec. 31, 2011, Best Buy is offering one additional month (30 days) of Geek Squad Protection with the purchase of a 12-month service plan.
With this limited-time offer, customers who buy a one-year protection plan with the purchase of a new laptop, for example, will enjoy 13 months of support from Geek Squad.
The extra month of coverage takes effect on the date of plan purchase, and is identified on the purchase receipt.
Best Buy also plans on hiring people for Vegas retail jobs.